Frequently Asked Questions

Tickets must be purchased in advance at hollandrecreation.com. Due to capacity limits, open skate tickets and curling sheet reservations can not be purchased at the facility. 

No refunds will be offered for open skate or curling sheet reservations, unless Holland Parks & Recreation makes the decision to cancel a session due to weather or facility concerns. 

Yes, hockey and figure skating will not be allowed at the Ice Park. Skaters must refrain from jumping or other “risky skating” activities. Ice Park staff will be monitoring the ice at all times. 

Ticket holders will be notified of a weather cancellation via email and text using the phone number and email address provided when tickets were purchased. All ticket holders will be refunded in full when Holland Parks & Recreation cancels an Open Skate or Curling Sheet reservation. 

The Holland Ice Park will have both skate assists and adaptive sleds available for use during Open Skate sessions. Quantities are limited and are available on a first come first serve basis. Feel free to inquire with staff if you need help locating these items. 

Absolutely! However, the price of Open Skate tickets will remain the same, at $10 per person.

All skaters 15 and under must be accompanied at the facility by an adult who is 18 or older in order to skate at the Holland Ice Park. Holland Ice Park employees reserve the right to ask for age verification before entering the ice.

When booking, we will ask you to share your shoe size with us and we’ll match that with the correct skate size. Most of our skates match up directly to your shoe size with the exception of some of our smallest child size skates. 

We will have skates equivalent to a Toddler 6 and a Men’s 16 shoe available for rent. 

No, strollers are not allowed on the ice. We only allow skate assists and adaptive sleds to be used on the ice.

No, wearing children and/or carrying children or secondary items on the ice is strictly prohibited

You may have another person attend in your place as long as the number of total tickets remains the same. The new individual will just need to complete a waiver prior to getting on the ice.

Registrations CANNOT be transferred or deferred to another session.

We understand winter weather driving conditions prevent some participants from feeling comfortable driving to our location. We suggest you follow weather forecasts and allow ample time to make the trip within your comfort level. Like most winter activities, we do not close or issue refunds for less than ideal weather conditions. If we deem a session must be cancelled due to inclement weather, all ticket holders will be refunded in full.

Curling Sheet Reservations can be made for up to 8 individuals. However, only one person needs to complete the registration online for the group. We recommend groups of at least four to allow for quality game play.

It is not. Our curling sheet is a unique, half-size version of a regulation sheet perfect for casual play and group fun. It is not ideal for competitive curlers.

We’ll go over the basics, and then set you loose to give it a try. Ice Park staff will be on standby to provide a brief “how-to” lesson at the start of your reservation. Formal instruction will not be provided.

No, all Curling Sheet Reservations must be made online in advance. Walk-ups will not be available.

When you arrive at the Holland Ice Park please check-in at the admissions window and Ice Park staff will direct you.

Reservations include curling stones, brooms, gripper and sliders for shoes, and reserved space on the curling sheet for 90 minutes.

Holland Ice Park staff will walk guests through the basics of curling before they begin. Instructions typically take about 5 – 10 minutes, and then groups will be set free to try it on their own.

Registrations CANNOT be transferred or deferred to another session.

We understand winter weather driving conditions prevent some participants from feeling comfortable driving to our location. We suggest you follow weather forecasts and allow ample time to make the trip within your comfort level. Like most winter activities, we do not close or issue refunds for less than ideal weather conditions. If we deem a session must be cancelled due to inclement weather, all ticket holders will be refunded in full.

Not at all. In fact, skates are not allowed on the curling sheet. Instead, we recommend wearing flat shoes such as vans or converse to increase the surface area of your shoe connecting with the ice.

The Holland Ice Park will open for the season on Friday, November 14 and will stay open through March 15, weather depending. 

Our Open Skate and Curling Sheet reservations vary depending on the day. Make sure to check our hours and purchase your tickets prior to heading to the ice park. 

No outside food & beverage is allowed inside the Ice Park, with the exception of Social Drink beverages in the appropriately labeled cups. Concessions is available on-site for those who would like to purchase snacks or drinks.  

Social District alcoholic beverages may be enjoyed at the Ice Park in the required Social District cups. No other alcohol will be allowed, and alcoholic beverages will not be sold at the venue, with the exception of some special events.

There is ample parking located near the Holland Ice Park. Diagonal parking is located along 6th Street. Additionally there are two parking lots within walking distance of the Ice Park and located within Window on the Waterfront Park along Columbia Avenue. A parking deck with public spaces is also available off of 7th Street.

No, please keep your dogs out of the Holland Ice Park. They are welcome to walk around Window on the Waterfront park, which is located next-door.

Yes! Real ice made and maintained by our stellar Holland Parks & Recreation staff. Please be respectful of our facility when visiting, so that we can keep our ice in great shape all season long. 

No, please note that the Holland Ice Park is a cashless facility.

We do have lockers on-site that require a combination lock. You may either bring your own lock or they will be available for purchase for $3.50 from the concession stand. 

Yes.